Terms & Conditions
Welcome to Trips Casino. This page sets out the terms and conditions that govern your use of the website and services provided by Dama N.V., the operator of Trips Casino. By accessing or using the site, you agree to be bound by these terms. Please read them carefully before registering an account or placing any wagers. If you do not agree with any part of these terms, you must not use the site.
Acceptance of Terms
By creating an account, making a deposit, or playing any game on Trips Casino, you confirm that you have read, understood, and accept these terms and conditions. These terms may be updated from time to time, and it is your responsibility to review them periodically. Continued use of the site after any changes constitutes acceptance of the updated terms.
Eligibility and Age Restriction
Trips Casino is intended for players who are at least 18 years of age, or the legal age of majority in their jurisdiction, whichever is higher. You must not use the site if you are under the legal gambling age in Australia. The operator reserves the right to verify your age and identity at any time. Providing false information or attempting to access the site while underage may result in account suspension and forfeiture of any winnings.
Account Registration
To use the services, you must register a personal account. You agree to provide accurate, current, and complete information during registration and to keep this information up to date. Each player may hold only one account. Duplicate accounts may be closed, and any bonuses or winnings associated with them may be forfeited. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
Deposits and Withdrawals
Trips Casino offers a variety of deposit and withdrawal methods to suit Australian players. Deposits are processed instantly across all methods, with a minimum deposit of A$30. Withdrawals are subject to certain conditions, including a requirement that your account turnover equals at least three times the total amount deposited before a withdrawal can be processed. Withdrawal times vary by method: e-wallets and cryptocurrencies are typically processed within 0–24 hours, while card and bank transfers may take 1–3 business days. The following table summarises the available methods:
| Payment Method | Deposit Time | Minimum Deposit | Withdrawal Time |
|---|---|---|---|
| PayID | Instant | A$30 | 0–24 hours |
| Visa / Mastercard | Instant | A$30 | 1–3 business days |
| Skrill | Instant | A$30 | 0–24 hours |
| Neteller | Instant | A$30 | 0–24 hours |
| MiFinity | Instant | A$30 | 0–24 hours |
| Neosurf (deposit only) | Instant | A$30 | N/A |
| Paysafecard (deposit only) | Instant | A$30 | N/A |
| Rapid Transfer | Instant | A$30 | N/A |
| Bitcoin (BTC) | Instant after confirmations | A$30 | 0–24 hours |
| Ethereum (ETH) | Instant after confirmations | A$30 | 0–24 hours |
| Litecoin (LTC) | Instant after confirmations | A$30 | 0–24 hours |
| Bitcoin Cash (BCH) | Instant after confirmations | A$30 | 0–24 hours |
| Dogecoin (DOGE) | Instant after confirmations | A$30 | 0–24 hours |
| Tether (USDT) | Instant after confirmations | A$30 | 0–24 hours |
| Bank Transfer | N/A | A$100 | 1–3 business days |
| Wire Transfer | N/A | A$100 | 5–7 business days |
Withdrawal limits apply: a maximum of A$10,000 per week and A$20,000 per month. Winnings exceeding A$20,000 will be paid in monthly instalments of A$20,000 until the full amount is received. The casino does not charge fees for deposits or withdrawals, but your payment provider may apply its own charges. KYC verification is required before the first withdrawal.
Bonus Terms and Conditions
Bonuses offered by Trips Casino are subject to specific terms and conditions. The welcome package, available to new players, consists of three deposit bonuses: a 300% match up to A$7,500 plus 120 free spins on the first deposit, a 200% match up to A$6,000 plus 120 free spins on the second deposit, and a 100% match up to A$6,000 plus 120 free spins on the third deposit. The minimum deposit for each stage is A$30. The following table outlines the key conditions:
| Deposit Stage | Bonus Code | Match % | Max Bonus | Free Spins |
|---|---|---|---|---|
| First deposit | T1 | 300% | A$7,500 | 120 |
| Second deposit | T2 | 200% | A$6,000 | 120 |
| Third deposit | T3 | 100% | A$6,000 | 120 |
Wagering requirements apply at 30 times the sum of the deposit and bonus amount. Free spin winnings are also subject to the same 30x wagering. While a bonus is active, the maximum bet allowed is A$7.50. Each bonus stage must be completed within 5 days of activation. Not all deposit methods may qualify for the bonus; some e-wallets may be excluded. Pragmatic Play games contribute 50% toward wagering requirements. Free spins are applied on selected pokies, which may include titles such as Fruit Million Summer and Wild Cash X9990. Other ongoing promotions, including weekly reloads and free spins offers, are available and are subject to their own terms as published on the promotions page.
Game Rules and Fair Play
All games on Trips Casino use a certified random number generator (RNG) to ensure fair and unpredictable outcomes. The RNG is regularly tested by independent third parties. You agree to play only for entertainment purposes and not to use any system, software, or method that may interfere with the integrity of the games. Any attempt to manipulate game outcomes, exploit software bugs, or engage in fraudulent activity will result in account closure and forfeiture of funds.
Responsible Gambling
Trips Casino is committed to promoting responsible gambling. We provide tools to help you manage your play, including deposit limits, session limits, self-exclusion, and cooling-off periods. You can set these limits through your account settings or by contacting support. We also work with organisations such as Gamblers Anonymous, GamCare, and Gambling Therapy to offer independent support. If you are concerned about your gambling behaviour, we encourage you to use these resources. Age verification is enforced at registration to prevent underage gambling.
Prohibited Activities
The following activities are strictly prohibited on Trips Casino: creating multiple accounts, using stolen or fraudulent payment methods, colluding with other players, using bots or automated software, engaging in money laundering, and any form of abuse or harassment of staff or other players. Accounts found to be involved in such activities may be suspended, and any winnings may be forfeited.
Restricted Regions
Players from certain jurisdictions may not be eligible to use Trips Casino. It is your responsibility to ensure that gambling is legal in your country of residence. The operator reserves the right to restrict access from any region at its discretion.
Privacy and Data Protection
Trips Casino collects personal information necessary to provide its services, including name, address, date of birth, payment details, and account activity data. This information is used for account management, verification, fraud prevention, and compliance with legal obligations. Data is stored securely using SSL encryption and is not shared with third parties except as required by law or for processing payments. You have the right to access, correct, or request deletion of your personal data by contacting support. For more details, please refer to our Privacy Policy.
Account Suspension and Closure
The operator may suspend or close your account at any time if you breach these terms, engage in prohibited activities, or if required by law. In the event of account closure, any remaining balance may be returned to you after deduction of applicable fees, subject to verification. The operator also reserves the right to close inactive accounts after a prolonged period of non-use.
Limitation of Liability
Trips Casino provides its services on an “as is” basis. To the fullest extent permitted by law, the operator disclaims all warranties, express or implied, regarding the site and its content. The operator shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site, including loss of profits or data. This limitation does not apply where prohibited by applicable law.
Complaints and Dispute Resolution
If you have a complaint or dispute, please contact our support team via live chat or email. We aim to resolve all issues promptly and fairly. If a resolution cannot be reached, you may escalate the matter to the relevant regulatory authority. The operator is licensed by the Anjouan (ALSI) under license number ALSI-202508056-FI2.
Governing Law
These terms and conditions are governed by the laws of Curaçao, where the operator is registered. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Curaçao. This does not affect your statutory rights as a consumer in Australia.
Contact Information
For any questions regarding these terms, please contact our support team. We are available 24/7 via live chat and email. Telephone support is not offered. Please note that we do not have a dedicated contact page; you can reach us through the live chat widget on the site or by sending an email to our support address.
Amendments
Trips Casino reserves the right to amend these terms and conditions at any time. Changes will be posted on this page, and where appropriate, notified to you by email or through the site. Continued use of the site after changes take effect constitutes acceptance of the revised terms.